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WhatsApp AI lead agent

A WhatsApp AI lead agent for real estate.

Acreonix replies to new enquiries on WhatsApp, asks the right questions, matches live listings and books the viewing, then hands over to your agent with the full conversation.

  • Replies 24/7, in the customer's language
  • Hands over to your agents anytime
  • Free migration and onboarding

Product shown with sample data

Questions your agent answers while you sleep

24/7AI first response
3details captured: budget, area and timeline
Instantagent takeover on any conversation
Freemigration, onboarding and training
The problem

The first reply wins the viewing.

Property enquiries arrive in the evening, at weekends and while your agents are in viewings. In many markets, particularly the UAE, the buyer expects an answer on WhatsApp within minutes, not the next working day.

Agencies try to cover this with shared phones, rotas and personal numbers. Conversations then live outside the CRM, cannot be audited and leave with the agent who had them.

A WhatsApp AI lead agent closes that gap. It gives every enquiry an immediate, relevant reply, and keeps the conversation inside the same record as the lead, the listing and the viewing.

Key features

What the agent does on every conversation.

The agent runs on the official WhatsApp Business connection and works from your live property data.

Answers instantly

New WhatsApp and portal enquiries get a reply straight away, day and night, drawing on the specifics of the listing asked about.

Qualifies the lead

It captures budget, area and timeline, matches live listings and scores the lead so your agents know where to start.

Books viewings

Ready buyers and tenants are booked into the viewings calendar, and the agent is notified on WhatsApp the moment it happens.

Configurable personality

Set the agent's name, tone, response style, business hours, fallback behaviour and the property types it should know about.

AI mode on or off

Agents can switch AI mode off for any conversation and take over instantly. When they return, context is preserved.

Official Meta Cloud API

Messaging goes through the official WhatsApp Business route, with WABA quality rating, template approvals and opt-outs visible in the platform.

The agent is part of Acreonix AI and sits on top of the real estate CRM. See which channels connect on the integrations page, and read the frequently asked questions about messaging limits and data handling.

How it works

How the WhatsApp agent works.

01

Connect WhatsApp

Link your WhatsApp Business account. Connection takes about 15 minutes once you have your Meta credentials, and we configure the agent with you.

02

The agent takes the first reply

Enquiries from WhatsApp, portals and Meta Lead Forms are answered and qualified, then logged against the matching listing.

03

Your agent steps in

The assigned agent gets a notification, reads the full context and carries on the conversation, or leaves it to the AI for routine questions.

Who it is for

For agencies where speed of reply matters.

UAE agencies

Teams that live on WhatsApp and portal leads from Property Finder, Bayut and Dubizzle, and cannot afford a slow first reply.

UK sales and lettings teams

Agencies whose enquiries from portals and the website arrive out of hours and need an instant, polite response.

Busy agents

Anyone spending viewing days away from the phone who wants qualified leads and booked appointments waiting afterwards.

Sales CRM from$18per user / month
Pricing

Included with the Sales CRM.

The WhatsApp AI lead agent is part of the Sales CRM, which starts at $22 per user per month for teams of 5 to 10 users and falls to $18 per user for 51 to 100 users.

Connecting WhatsApp carries a one-time fee of $55. AI usage is metered per action. Migration, onboarding and training are free, and annual billing saves 15%.

Build your price on the pricing page →
FAQ

WhatsApp AI lead agent questions.

Does the AI agent really answer on WhatsApp?

Yes. It answers, qualifies and books viewings on WhatsApp around the clock, using your live listings so replies reflect real bedrooms, prices and availability.

Can my agents take over a conversation?

Yes. Switch AI mode off for any conversation and the agent takes over instantly. When the agent is unavailable the AI can step in again, with context preserved.

Will my WhatsApp account be blocked?

Acreonix uses the official Meta Cloud API, not unofficial WhatsApp Web automation. You can see your WABA quality rating, manage template approvals and handle opt-outs in the platform.

Can leads reach my agent's own number?

Yes. Incoming leads can be routed to a shared agency number, a specific agent's number or both, configured per agent.

Which AI model powers the agent?

Acreonix uses Claude by Anthropic. The model is not trained on your data, and your records stay in your own isolated database.

Can the agent make outbound voice calls?

Not yet. The current agent handles inbound WhatsApp and platform lead qualification only.

Let the agent take your next enquiry.

Book a demo and watch a WhatsApp enquiry get answered, qualified and booked.